KYC for holders of physical shares
SEBI requires holders of securities in physical form to furnish KYC details — PAN, nomination, contact details, bank account details and specimen signature — to the company's RTA. Missing details can affect dividend payment and service requests.
The standard forms (the ISR series) and specific requirements are set out in SEBI's circulars and applied by each RTA, so always confirm the current versions.
What this service involves
KYC status check
Understanding what the RTA already has for each of your folios.
Completing forms
KYC, nomination or opt-out, bank mandate and signature.
Consolidating folios
Where you hold the same company's shares in several folios.
Who may need this service
Holders of physical shares
With incomplete KYC.
Investors who want dividends paid electronically
Needing a valid bank mandate.
Common problems we see
Dividend withheld or returned
Because bank details are missing.
Service requests rejected
Because KYC is incomplete.
How the process generally works
The exact steps depend on the company, the type of holding and the facts of your case. This is a general outline.
- 1
Collect KYC documents
PAN, address proof, cancelled cheque, specimen signature.
- 2
Fill the forms
ISR-1 and others as applicable.
- 3
Submit to the RTA
By post or as the RTA permits.
- 4
Confirm updation
Ask for written confirmation.
How IEPF Assist can help
- Explaining what your RTA requires
- Reviewing forms before submission
- Follow-up with the RTA
We are an independent consultancy. We help you prepare, organise and follow up — the decision on your request always rests with the company, the Registrar and Transfer Agent (RTA), the depository or the relevant authority.
Expected stages and possible delays
We cannot promise a completion date, because processing depends on third parties. Common reasons for delay include:
- RTA processing time
- Mismatches with PAN records
- Postal delays
Frequently asked questions
Is KYC with the RTA different from my demat KYC?
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Name and Address Correction
Help correcting or updating your name and address with a company or RTA so records match your documents.
Read moreSignature Mismatch Resolution
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Discuss your case with us
Tell us what you know about the shares or documents. We will explain the likely route and what to keep ready.
Request ConsultationLast updated 18 Oct 2026. This page is general information, not legal or financial advice.