How to Identify the RTA of a Company

Why it matters

The RTA maintains the register of members and handles most service requests. A request to the wrong RTA wastes time.

Where to look

1. The company's website — the Investors or Shareholder Information section.
2. Annual reports and corporate-governance filings on the stock exchanges.
3. Dividend and corporate-action notices.
4. Old certificates (to identify the earlier RTA), then check for later changes.

Remember

RTAs change. A company may move to a new RTA, or the RTA may merge or rename. Always rely on the company's current disclosures rather than the name printed on an old certificate.